USA Order Processing USA Shipping Charges International Order Processing International Shipping Charges

USA Order Processing :
All orders received by etoolcart will be shipped within 48 hours based on availability of the item, weekends and holidays. All orders will be shipped UPS ground if possible. UPS does not ship to PO Boxes. Please provide physical address. Although etoolcart will ship from one of 33 distribution centers across the U.S. ( most orders received with-in 3 working days) we ask that you please allow 3-7 days for shipping. If you do not receive your item within 7 working days please let us know immediately so we can trace it down.Customer Service

USA Shipping

Shipping charges are based on shipping to the 48 continental states. APO, FPO,Hawaii, Alaska and Puerto Rico are shipped US Priority Mail.* If additional charges are incured, you will be e-mail prior to shipping.(See International Shipping)

Expedited Shipping During checkout we do not offer expedited shipping options because we do not want you to spend any more money then you have to. We make every attempt to locate the product in the closest warehouse to you. We will, however, provide expedited shipping upon request. During checkout note in the "Comment" section when you need the item. We will locate the item and if we can provide it within the time frame without expedited shipping we will, however if expedited shipping is required we will call or email you with additional shipping charges.

Orders MUST be in by 2:00pm EST for expedited shipping. Overnight shipping is NEXT BUSINESS DAY shipping. Saturday Delivery is available upon request and only if UPS offers it in your area.

International Order Processing :

International Shipping Now Available!

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We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

Step-By-Step Order Guide:

• Shop for your items on our website and add them to your cart.
• Setup your Bongo International account by clicking the below image.
• After signup, Bongo will provide you with your very own US address.
• Back at our site, proceed to checkout.
• Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
• Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
• Choose your domestic shipping method, and Place Order.
• Once completed, finish your verification process with Bongo.
• Bongo will take over from here, so communicate directly with them for delivery of your order.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started!

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FREE SHIPPING OFFERS THROUGHOUT WEBSITE DO NOT APPLY TO ANY INTERNATIONAL ORDERS. FREE SHIPPING IS TO 48 CONTINENTAL STATES USA ONLY.

Custom Fees: International orders may be subject to customs fees, import taxes, duties, or other fees imposed by your government. Automotive Specialty Tools, Inc does not charge these fees, and we have no control over the amount of the fees. All such fees are your responsibility, and are not included in the shipping charges quoted to you. Please contact your customs office for information about additional fees

Using Bongo International (see above) will save you considerable time and expense and you will get your order quicker since we can ship directly from our domestic warehouses to a US address. If you prefer not to use Bongo we do require that we be able to verify you as the owner of the credit card and we will only ship to an address that has been added to your credit card account. You can do this easily by calling the toll free number on the back of your credit card.

We do not accept credit cards that do not support Address Verification

International Shipping Charges and Delivery Time

Prior to processing your order we will calculate and email you a shipping and handling charge for your approval. Please watch for this email. The sooner you respond the sooner we can process your order.

AUTOMOTIVE SPECIALTY TOOLS, INC is not responsible for damaged or lost shipments. All attempts will be made to package your shipment to withstand long distance shipments and if possible insurance will be purchased for lost shipments. We will not reship any order damaged or lost in transit, unless you pay for the entire reshipment.

APO, FPO, Hawaii, Alaska, Puerto Rico, Canada, Mexico, and Guam ship US Priority. Shipping via US Priority Mail is NOT Trackable. We are not responsible for any US Mail that does not get to you. We provide this shipping method as a courtesy to you.

We are not responsible for delays in customs. We also charge a $10.00 non-refundable handling fee on all international orders. You will be notified of shipping charges via e-mail for your prior approval. All taxes, duties, levies and additional import charges are the responsibility of the recipient. Free shipping promotion applies to the continental United States orders only.